Terms of service
Terms of Service
Last updated: September 14, 2026
This website is operated by Woody The Pug LLC, doing business as Woody The Pug. These Terms of Service apply when you visit https://woodythepug.com or purchase from our online store.
By using our website or placing an order, you agree to these terms and our posted Privacy, Shipping, and Refund policies.
Online store
Woody The Pug is an online-only retailer. We independently purchase and resell consumer products. Unless expressly stated, we are not affiliated with, sponsored by, or endorsed by the manufacturers or trademark owners whose products we sell.
You must provide accurate billing, shipping, payment, and contact information when placing an order.
Products and availability
We make reasonable efforts to display accurate product descriptions, photographs, prices, and availability. Product colors, packaging, and minor details may differ from images or may be changed by the manufacturer.
Products and quantities are subject to availability. We may limit quantities or cancel and refund an order when an item becomes unavailable.
Pricing and payment
All prices are shown in U.S. dollars unless stated otherwise. Applicable taxes and shipping charges are displayed during checkout before payment is completed.
We reserve the right to correct genuine pricing or listing errors. If an error affects an order, we will contact you or cancel the affected item and issue a refund.
Payment must be successfully authorized before an order is processed.
Orders and cancellations
Submitting an order does not guarantee acceptance. An order is accepted after payment is approved and fulfillment begins.
Cancellation requests must be submitted within 15 minutes of ordering. Cancellation cannot be guaranteed after processing or fulfillment begins.
Shipping
Shipping rates, processing, estimated delivery times, tracking, and delivery terms are explained in our Shipping Policy.
Customers are responsible for providing a complete and accurate delivery address.
Returns and refunds
Returns, damaged products, incorrect orders, cancellations, and refunds are governed by our Refund & Return Policy.
Acceptable use
You may not use this website to:
- Violate any applicable law
- Submit false or misleading information
- Interfere with website security or operation
- Transmit malicious code
- Commit fraud or make unauthorized purchases
- Copy or commercially exploit our original website content without permission
Intellectual property
Original Woody The Pug branding, graphics, photographs, and website content belong to Woody The Pug LLC or their applicable licensors.
Manufacturer names, product names, logos, and trademarks belong to their respective owners and are used only to identify products offered for sale.
Third-party services
Our store may use services provided by Shopify, payment processors, shipping carriers, analytics providers, and other third parties. Their services may be governed by their own terms and privacy policies.
Disclaimer and limitation of liability
We provide the website and products subject to applicable law. To the fullest extent legally permitted, Woody The Pug LLC is not responsible for indirect or consequential losses resulting from website use, carrier delays, or events outside our reasonable control.
Nothing in these terms excludes or limits consumer rights or liabilities that cannot legally be excluded.
Changes to these terms
We may update these Terms of Service when our business, services, or legal requirements change. The current version will be posted on this page with its updated date.
Governing law
These terms are governed by applicable United States and Arizona laws.
Contact us
Woody The Pug LLC
4802 E Ray Rd STE #2354
Phoenix, AZ 85044
United States
Email: support@woodythepug.com
Phone: +1 623-850-4550
Website: https://woodythepug.com